Moderators protect us from the worst of the internet. That comes at huge personal cost
- Written by Alexandra Wake, Associate Professor, Journalism, RMIT University
ShutterstockUnless you’re a moderator for a local community group discussing garbage collections or dog park etiquette, you are unlikely to fully understand the sheer volume and scale of abuse directed at people online.
But when social media moderation and community management is part and parcel of your daily work, the toll on people and...
Read more: Moderators protect us from the worst of the internet. That comes at huge personal cost
