Senior public servants think GenAI will boost productivity – but are worried about the risks
- Written by Helen Dickinson, Professor, Public Service Research, UNSW Sydney
Many bold claims have been made about Generative Artificial Intelligence (GenAI) and its capacity to improve productivity and generate workplace efficiencies.
A recent Microsoft survey found 24% of private sector leaders have already deployed GenAI across their organisations. Many are considering laying off staff and replacing them with GenAI...
