DHL survey finds 94% of Asia Pacific online shoppers abandon shopping cart if delivery options are not flexible
- Written by The Bulletin
- Ability to re-direct shipment deliveries or manage delivery locations and dates are important to online shoppers
- High smartphone penetration rate has propelled social media to be a source for online shopping
- Greener delivery options are becoming vital considerations for e-commerce consumers
SINGAPORE - Media OutReach - 12 October 2023 - The new online shopper survey "Global Online Shopper Survey 2023" by DHL eCommerce has found that 94% of the e-commerce shoppers in Asia Pacific will abandon their shopping carts if they were not offered their preferred delivery options.
