What’s fair in the fight to keep bank branches open and access to cash alive?
- Written by Lee Smales, Associate Professor, Finance, The University of Western Australia
On Tuesday, Commonwealth Bank announced it was planning to move customers using one of its legacy accounts to its newer “Smart Access” account.
The catch? That migrated customers would then be charged a $3 “assisted withdrawal fee” whenever they took money out at a bank branch, post office or over the phone.
The move sparked...
Read more: What’s fair in the fight to keep bank branches open and access to cash alive?
