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AI is using your data to set personalised prices online. It could seriously backfire

  • Written by Nitika Garg, Professor of Marketing, UNSW Sydney
AI is using your data to set personalised prices online. It could seriously backfireOscar Wong/Getty Images

You check prices online for a flight to Melbourne today. It’s $300. You leave your browser open. Two hours later, it’s $320. Half a day later, $280. Welcome to the world of algorithmic pricing, where technology tries to figure out what price you’re willing to pay.

Artificial intelligence (AI) is quietly...

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