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Retail is the top performing sector for Customer Experience Excellence in Hong Kong, KPMG survey finds

  • Written by The Bulletin

User-friendly digital experiences have become a minimum expectation as 85% of surveyed consumers interact digitally with leading brands

HONG KONG SAR - Media OutReach - 28 November 2022 - As brands have continued to deliver better customer experiences, expectations among consumers in Hong Kong have risen.

Read more: Retail is the top performing sector for Customer Experience Excellence in Hong Kong, KPMG survey...

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