Toyota Material Handling Reimagines Dealer Engagement on Infosys Platform

Written by PR Newswire

COLUMBUS, Ind. and BENGALURU, India, Feb. 10, 2021 /PRNewswire/ -- Infosys ^[1] (NYSE: INFY), a global leader in next-generation digital services and consulting, announced that it further enhanced its collaboration with Toyota Material Handling (TMH), a North American leader in material handling innovation, to deliver an immersive experience to its dealer ecosystem on the Infosys Meridian ^[2] platform. A part of Infosys Cobalt ^[3], Infosys Meridian enables enterprises to evolve into a remote-first, hyper-productive anywhere workplace that deepens stakeholder engagement, streamlines work processes and enhances productivity.

Infosys has been collaborating with TMH for about two years in multiple digital transformation initiatives including its global telematics solution, enterprise data strategy and hyper automation. TMH holds a premier annual event to engage with its dealer partners. In this event, they showcase their existing offerings and solutions and launch new products. With wide-spread social distancing, it was very challenging for them to achieve this in an effective manner. TMH partnered with Infosys to host this 4-day event, virtually on the Infosys platform. Delivering hyper-personalized experiences to dealers from across North America, the company disseminated information on the latest products and innovations in its forklifts and advanced logistics solutions. Infosys Meridian's observability and AI virtual assistant capabilities helped Toyota Material Handling to engage with dealers seamlessly through highly captivating and experiential virtual events.

Jeff Rufener, President & CEO, Toyota Material Handling, said, "During these times of social distancing, it's challenging to make quality connections with dealers and customers. But we were able to delight our dealers with an immersive experience using Infosys Meridian. This platform allowed us to hold a virtual Toyota Week, an event that brought our dealers from across North America together for keynote sessions, breakout meetings, and a product showcase. Infosys Meridian helped us reach more than twice as many people as we could with a live event. We believe the platform's many features and capabilities deliver great value in areas such as virtual training and interactive virtual showrooms."

Jasmeet Singh, EVP and Global Head of Manufacturing, Infosys, said, "Manufacturers today are looking to use technology in myriad ways to reimagine their business processes and redefine stakeholder engagement in the new normal. Through the power of Infosys Meridian, a cloud-powered, mobile-first platform, Toyota Material Handling was able to engage the dealer community, who are key to their business. We look forward to collaborating with TMH in future on the virtual platform."

View the enhanced event experience for Toyota Material Handling powered by Infosys Meridian: https://youtu.be/anr57Hw7cJY ^[4]

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com ^[5] to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Safe harbor

Certain statements in this release concerning our future growth prospects, financial expectations and plans for navigating the COVID-19 impact on our employees, clients and stakeholders are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks related to an economic downturn or recession in India, the United States and other countries around the world, changes in political, business, and economic conditions, fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the outcome of pending litigation and government investigation. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2020. These filings are available at www.sec.gov ^[6]. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.

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