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Customer expectations at an all-time high: only 28% of businesses excel

  • Written by PR Newswire
Customer expectations at an all-time high: only 28% of businesses excel

Businesses fall short on customer expectations on price, speed, convenience, choice and sustainability

HAMBURG, Germany, Feb. 23, 2023 /PRNewswire/ -- Managing peaks in today's digital economy continues as a top priority for supply chains worldwide. The latest peak season has come to an end, but growing consumer expectations require flexible...