Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research
- Written by PR Newswire
- Nearly half (46%) of respondents struggle to meet customer SLAs
- Technology superiority ranked the number one competitive differentiator, overtaking customer experience
- Sustainability reaches top spot as primary focus area
LONDON, Jan. 24, 2023 /PRNewswire/ -- IFS, the global cloud enterprise software company, today announced results of its global...
